1. What personal data is processed?
The personal data concerning you collected and processed are mainly, depending on the Site services used, your choices and the settings of your terminal (in particular with regard to cookies and other tracers): your name, first name, title, email address, postal address, telephone number, your connection logs (hereinafter the “Data”).
We can allow you to share information relating to our Services on the Internet sites (in their fixed or mobile version, including the corresponding applications) of social networks (Facebook, Twitter, etc.), in particular through the buttons sharing. We remind you that access to these Social Networks requires your acceptance of their contractual conditions including provisions relating to the Regulations on Personal Data for the processing carried out by them, regardless of our pages on said Social Networks.
To find out more about the protection of your Personal Data when browsing these Social Networks, we invite you to consult their respective privacy policies.
2. How do we collect your personal data?
These Data are collected on the basis of your consent.
3. Why do we collect your personal data?
Thus, your Data is collected in order to :
- Send you information about our offers, news and events (newsletters, alerts), in particular by means of campaigns on social networks;
- Perform statistics and audience measurements.
Data essential to SYNAROME to fulfill the purposes described above.
4. Who do we pass on your personal data to?
Your Data is processed by SYNAROME. They will not be transferred or made accessible to any third party, except for any SYNAROME subcontractors for exclusively technical and logistical reasons (site hosting and maintenance providers, database management providers) and any restructuring. of our company, including total or partial disposal of assets, merger, absorption, acquisition, demerger and more generally any reorganization operation.
Your Data may be used for the purposes of managing and optimizing customer relations as well as, unless you object to it, for the purposes of sending information on SYNAROME’s offers and news, in particular by means of advertising campaigns. on social networks. Social network companies and emailing router providers may therefore be recipients of your Data.
5. What are your rights?
In accordance with the regulations in force, you have the right to access and rectify your Data, as well as the right to request its erasure, to oppose their processing and to obtain its limitation or portability as far as applicable.
You can also object to your Data being used for the purposes of drawing up your customer profile; in this case you will no longer be able to benefit from personalized offers or services.
These rights can be exercised directly with SYNAROME by e-mail at firstname.lastname@example.org. You may be asked to provide proof of identity.
In addition, you can at any time ask to no longer receive our communications relating to our offers, news and events by using the hypertext link provided for this purpose in each email we send you. You can also reach us by phone from Monday to Friday from 9:00 am to 6:00 pm on +33 (0)2 37 28 47 68.
6. How long do we keep your personal data?
Data relating to your subscription to our newsletters / mailing will be kept by SYNAROME for a period not exceeding the applicable legal limitation periods, i.e. 5 years from the end of the contractual relationship or the inactivity of your user account. .
Data used for sending communications relating to offers, news and events offered by SYNAROME will be kept for a period of three years from their collection or from your last contact with SYNAROME. At the end of this period, SYNAROME may contact you again to find out if you wish to continue to receive our communications relating to our offers, news and events. Your Data will also be destroyed as soon as possible from your unsubscribe request.
7. Contact details of the Data Protection Officer (DPO) and right to lodge a complaint
For any questions related to the collection and processing of your Data by SYNAROME, you can contact the SYNAROME data protection officer by email.
In accordance with the law n ° 78-17 of January 6, 1978 relating to data processing, files and freedoms, you have a general right of access, rectification and deletion of your personal data, concerning you, which were collected for the use of the services offered by the site. You can exercise your right by sending us a request to that effect using the contact form.
In accordance with legal provisions, the Company’s customer database is in the process of being declared to the CNIL, the Commission Nationale de l’Informatique et des Libertés, 3 Place de Fontenoy – TSA 80715 – 75334 PARIS CEDEX 07, of any complaint relating to the way SYNAROME collects and processes your Data.
8. Cookies policy
We do not use any cookies on our website.
- Purpose : not used
- Consent: excluded from requesting consent
- Duration: not used